πŸŒ™ LATE NIGHT MODE ACTIVATED β€” THE CLOWN IS WATCHING πŸŒ™
πŸ”§

VPN Not
Connecting?

Run through these in order. We've sorted them by likelihood β€” most "not connecting" reports turn out to be step 1 or 2.

πŸŽͺ Decision Tree (Run In Order)

1️⃣ Is your internet working at all?

Turn the VPN off. Open a browser. Try to load any website. If nothing loads, the issue is your phone's connection (WiFi or cellular), not ClownVPN. Reconnect to your network, then try the VPN again.

2️⃣ Try a different server

Tap your current server in the app β†’ pick a different one (e.g., switch from Ohio to Florida Man's Garage). Sometimes one server is overloaded or has a routing issue. This forces a fresh handshake and resolves ~40% of "stuck" connections.

3️⃣ Toggle airplane mode

Pull down β†’ toggle Airplane mode ON, wait 5 seconds, toggle OFF. This forces your phone to re-acquire the cellular tower / WiFi DHCP lease and clears stuck network state. Surprisingly effective.

4️⃣ Switch protocol

Settings β†’ Protocol β†’ switch from Auto to OpenVPN (TCP). Some networks (school WiFi, certain corporate, some hotels) block WireGuard's UDP port. OpenVPN over TCP/443 looks like normal HTTPS and almost always gets through.

See our protocols explainer for context.

5️⃣ Reboot your phone

Yes, really. Android's networking stack can get into a bad state after long uptime. A reboot clears it. Takes 30 seconds, fixes more than it should.

6️⃣ Check for app updates

Play Store β†’ search ClownVPN β†’ if you see "Update" instead of "Open", install it. Some connection issues are fixed in newer app versions, especially around new Android OS changes.

7️⃣ Disable battery optimization for ClownVPN

Settings β†’ Apps β†’ ClownVPN β†’ Battery β†’ Unrestricted. Android's aggressive battery saver can kill background VPN connections. "Unrestricted" prevents that.

πŸŽͺ Still Broken?

Email [email protected] with:

We respond within ~48h on weekdays. Most reports get resolved in one round-trip.

πŸŽͺ FAQ

Where are the in-app logs?
Settings β†’ Diagnostics β†’ View connection log. This is local to your device, never sent to us automatically. You can export it and email to [email protected] when reporting a bug.
It worked yesterday but not today, why?
Most common cause: a network change on your end (new WiFi, new ISP IP, captive portal). Try the "Switch server" step below β€” it forces a new handshake.
Should I uninstall and reinstall?
Last resort. Try the troubleshooting steps in order first. Reinstall is rarely the fix and means you lose your settings.

πŸŽͺ Related

🐌 VPN Is Slow β†’

Connected but throttled? Different problem.

πŸ” Is It Working? β†’

Verify connection + check for leaks.

πŸ“² First-Time Setup β†’

If you're stuck on initial install.